Terms and Conditions

Ordering and Payment

Credit/Debit Card and Paypal and Square
Payment online by credit/debit card and PayPal and Square is accepted. Credit/debit card payments are securely processed by one of the payment gateways you choose to use to make your card payment. Paypal and Square has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to me in any way.


You may cancel your order for any reason up to 14 days after you receive the goods.
Notice of cancellation should be sent to crystalclarkejewellery@crystalclarke.com cancellations must be received in writing.
Goods must be returned in the original condition and packaging and shipped at your cost. The goods must be securely wrapped and packaged before shipping.
Please return items by A Signed for Postal Option and either email or telephone me the Postal Reference Number. Responsibility cannot be accepted for goods lost or damaged in the post through insufficient packing.
Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal, square).

Made to order items

Made to order items to your specific requirements cannot be returned unless faulty.

Customer Service

I want you to be satisfied with your Jewellery purchases and the service that you receive. If you have any concerns or issues with any aspect of your experience with Crystal Clarke, please discuss this with me. Your comments are appreciated, and I will try to resolve any issues promptly.
My customer service number is 01237-441-451 and email is crystalclarkejewellery@crystalclarke.com – I shall endeavour to respond promptly and at the latest within 3 days.

Product Descriptions and Photographs

Products are described as accurately as possible. I do not guarantee that product descriptions are 100% accurate, current, reliable or error-free.
My Jewellery is individually handcrafted using varied materials including natural materials so some variation in colour, pattern, shape and size may occur. Variation is part of the charm of handcrafted and natural materials. I reserve the right to sell Jewellery Pieces with minor differences to the Jewellery Pieces photographed.
I do my best to get good picture quality of my products, so product colours and patterns may not be identical with the images shown as this will vary depending on each individual computer monitor settings.
Products displayed are not actual size.


My Website Content and Jewellery Designs are Copyright ©2014-2019 Crystal Clarke. All Rights Reserved.
I positively encourage Social Sharing so all images and products are available for Social Sharing (e.g Facebook, Twitter, Pinterest etc.) where full URLS and credit are provided to Crystal Clarke® Contemporary Jewellery or my website https://crystalclarke.com
All Images, Products, Content used for any other purpose must not be reproduced in whole or part without my written consent. Anyone found to be in breach of copyright will be legally pursued.


I reserve the right to make any changes to my Website, Policies, Terms and Conditions at any time without notice.

Contact Me

Crystal Clarke® Contemporary Jewellery

Telephone:+44 01237 441 451
Mobile:+44 07484 893 807